Clinic Policies

Hours of Operation

Tuesday through Saturday by appointment.

Cancellation Policy

We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:

24 hour advance notice is required when cancelling or rescheduling an appointment. This allows the opportunity for someone else to schedule an appointment. Failure to provide a 24 hour advance notice will result in a $50 late cancellation fee. This amount must be paid prior to your next scheduled appointment.

No-shows

Anyone who either forgets or consciously chooses to forgo their appointment for any reason will be considered a “no-show” and will result in charging you in full for the appointment scheduled.

Late Arrivals

If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, We will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to me and other customers, please plan accordingly and be on time.

Payment Policy and Options

All payments are due at time of appointment. We accept all major credit cards, debit cards, cash and checks. Returned checks are subject to a $35 return check fee.

While we do not accept insurance, occasionally those with Flex Spending accounts may be able to such an account. Please check with your company to see if this is an option.

Refund Policy

We are unable to process any returns or reimburse any payment transaction on any treatment, treatment series packages or products that are purchased. We will, however, issue a credit of equal value for products or services. All exchanges for credit are subject to approval.

Gift Certificates

Gift Certificates are non-refundable and must be presented at the time of service and expire one year from date of purchase. They are guaranteed for purchase dollar value as service prices may change without notice.